COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF RATHFARNHAM / TEMPLEOGUE / FIRHOUSE / BOHERNABREENA AREA COMMITTEE

Tuesday, December 09, 2025

QUESTION NO.2

QUESTION: Councillor J. Sinnott

To ask the chief executive to outline what the average waiting time is for dealing with a maintenance or repair issue being raised by a Council tenant in the Rathfarnham / Templeogue / Firhouse / Bohernabreena area?

REPLY:

The council categorises all requests for repairs depending on the nature of the problem. These categories are emergency, urgent, routine or cyclical. We endeavour to respond to requests for repairs according to the guidelines below:

CATEGORY

TIMESCALE

EXAMPLE

Emergency

1 – 5 working days

Smoking Fuse Board, Burst water tank

Urgent

10 working days

Leak under sink unit, Leaking roof

Routine

12 weeks +

Replace toilet cistern, Faulty radiator

Cyclical

1 – 7 years

Leaking gutters, replacement hall door etc.

839 work orders were completed in the Rathfarnham, Templeogue, Firhouse, Bohernabreena area to date this year. Works were delivered through a combination of our direct labour team and a dedicated contractor assigned to the area. 

The table below provides an average timeframe for completion of works:

Category

Average No. of Days

Mechanical

2.4

Plumbing

10

Electrical

 13

Miscellaneous

 32