COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF LUCAN / PALMERSTOWN / NORTH CLONDALKIN AREA COMMITTEE

Tuesday, May 27, 2025

QUESTION NO.2

QUESTION: Councillor M. Johansson

To ask the Chief Executive to produce a report on the total number of maintenance requests received by tenants in Foxdene Avenue, Meile An Ri, Tor An Ri and Buirg An Ri in 2024 including the average time between the lodging and closing of the request?

REPLY:

The council categorises all requests for repairs depending on the nature of the problem. These categories are emergency, urgent, routine or cyclical. We endeavour to respond to requests for repairs according to the guidelines below:

CATEGORY

TIMESCALE

EXAMPLE

Emergency

1 – 5 working days

Smoking Fuse Board, Burst water tank

Urgent

10 working days

Leak under sink unit, Leaking roof

Routine

12 weeks +

Replace toilet cistern, Faulty radiator

Cyclical

1 – 7 years

Leaking gutters, replacement hall door etc.

1,118 work orders were raised in the Foxdene Avenue, Meile An Ri, Tor An Ri and Buirg An Ri area in 2024.

The table below provides an average timeframe for completion of works:

Category

Average No. of Days

Mechanical

3.65

Plumbing

2.32

Electrical

9.36

Miscellaneous

0.7