COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF TALLAGHT AREA COMMITTEE

Monday, May 26, 2025

QUESTION NO.

QUESTION: Councillor D. Richardson

"Can the Manager report on time for applications for Housing and Hap applications?"

REPLY:

The current processing of completed social housing applications is 12 weeks which is within the statutory timeframe. The current processing time in respect of fully completed HAP applications is 7 weeks.

It should be noted that processing delays can occur if crucial details or supporting documents are missing from the application. As part of the Council's ongoing digital transformation to provide enhanced and optimal customer service, the Housing Online (HOL) portal provides an online, fully mobile responsive self-service area that allows housing applicants to apply or update their application 24/7.