COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF RATHFARNHAM / TEMPLEOGUE / FIRHOUSE / BOHERNABREENA AREA COMMITTEE

Tuesday, May 13, 2025

QUESTION NO.2

QUESTION: Councillor R. Mannion

To ask the manager to provide any information available regarding the recurrent water outages in Knocklyon, with specific references to the ongoing issues being experienced by residents in Dargle Wood.

REPLY:

SDCC is aware that there was a water outage in the Knocklyon area over the Easter weekend from 20th to 22nd April which would have included Dargle Wood.  We enquired into this matter with Uisce Éireann and they informed us:

 "Uisce Éireann acknowledge we didn't meet the service expectations we set for ourselves or for customers in relation to a localised burst in Knocklyon on April 20th.  A number of customers were impacted following a burst watermain on Sunday the 20th April which resulted in low pressure and water interruptions in the area.  A leak detection crew was mobilised to find the burst on Tuesday morning, April 22 and repair crew was then deployed with the repair completed by Tuesday evening.  Following the repair, Uisce Éireann was made aware that some customers experienced airlocks in their households and deployed a plumber to further assist those householders and water returned to all properties.

Uisce Éireann understands how disruptive unplanned outages are and we regret the inconvenience caused to customers.  A full review is ongoing in relation to the delay in dispatching crews to site to ensure such delays do not arise again."

Uisce Éireann is the national water services authority responsible for all public drinking water supply and wastewater services.  Members are reminded that Uisce Éireann have a dedicated elected representatives support desk that can be contacted at localrepsupport@water.ie on any matters related to drinking water or wastewater.