COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF TALLAGHT AREA COMMITTEE
Monday, April 28, 2025
QUESTION NO.
QUESTION: Councillor D. Richardson
"Can the manager report on why it is taking so long for applications for housing to be processed?"
REPLY:
912 social housing support applications were received up to the end of March 2025. We are currently processing completed applications in 11.5 weeks which is within the statutory 12 week timeframe.
It should be noted that processing delays can occur if crucial details or supporting documents are missing from the application. As part of the Council's ongoing digital transformation to provide enhanced and optimal customer service, the Housing Online (HOL) portal provides an online, fully mobile responsive self-service area that allows housing applicants to apply or update their application 24/7.