COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF TALLAGHT AREA COMMITTEE

Monday, April 28, 2025

QUESTION NO.

QUESTION: Councillor D. Richardson

"Can the manager prioritize heating breakdowns for Tenants as an emergency and make a statement on this?"

REPLY:

The Council categorises all requests for repairs depending on the nature of the problem. These categories are emergency, urgent, routine or cyclical. We endeavour to respond to requests for repairs according to the guidelines below:

CATEGORY

TIMESCALE

EXAMPLE

Emergency

1 – 5 working days

Smoking Fuse Board, Burst water tank

Urgent

10 working days

Leak under sink unit, Leaking roof

Routine

12 weeks +

Replace toilet cistern, Faulty radiator

Cyclical

1 – 7 years

Leaking gutters, replacement hall door etc.

To date in 2025, a total of 750 work orders were completed in the Tallaght electoral area in response to problems reported with heating systems. The average number of days for completion of these works was 4.95 days.