COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF LUCAN / PALMERSTOWN / NORTH CLONDALKIN AREA COMMITTEE

Tuesday, January 28, 2025

MOTION NO.13

MOTION: Councillor M. Johansson

That the Chief Executive take action to ensure that all housing maintenance requests in Balgaddy that are assigned to a contractor are completed within 4 weeks of the issue being logged.

REPORT:

The Council manages over 10,000 social homes and categorises maintenance requests depending on the nature of the problem. These categories are classified as emergency, urgent, routine or cyclical. We respond to requests for repairs according to the guidelines below: 

CATEGORY	TIMESCALE	EXAMPLE
Emergency	1 – 5 working days	Smoking Fuse Board, Burst water tank
Urgent	10 working days	Leak under sink unit, Leaking roof
Routine	12 weeks +	Replace toilet cistern, Faulty radiator
Cyclical	1 – 7 years	Leaking gutters, replacement hall door etc.

In 2024, 639 work orders were completed in the Balgaddy area which were delivered through a combination of our direct labour team and a dedicated contractor assigned to the Palmerstown Fonthill area. 

Further works completed in Balgaddy under our Planned Maintenance Programme are  -

Planned Maintenance works	Number of homes where works were completed
Energy Efficiency Retrofit works	14
Roof repairs and associated works	10
Kitchen renovation	12
Bathroom renovations	7
Fire detection & safety work upgrades	98
Windows & doors programme	2
External painting works	99