COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF LUCAN / PALMERSTOWN / NORTH CLONDALKIN AREA COMMITTEE

Tuesday, November 26, 2024

QUESTION NO.20

QUESTION: Councillor C. Brady

To ask the manager to clarify in response to Q1 October ACM 'how the Council ensures that those who are unable to use or access technology in the Lucan area still have access to the support and information they need, particularly face to face interactions.' The reply advised that 'In-person meetings can be arranged through an appointments system to remove the queueing requirement for our customers and to ensure that discussions are fully private.' Please advise how an individual or councillor assisting an individual may activate this support.

REPLY:

Customers, or Councillors assisting an individual, can contact the Department or Section of the Council to which their query relates by telephone and request an appointment, should an in-person meeting be necessary. Our telephone lines are open from 9am to 5pm – Monday to Thursday and 9am – 4.30pm on Friday.