COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF LUCAN / PALMERSTOWN / NORTH CLONDALKIN AREA COMMITTEE

Tuesday, October 22, 2024

QUESTION NO.1

QUESTION: Councillor C. Brady

To ask the manager how the council ensures that those who are unable to use or access technology in the Lucan area still have access to the support and information they need, particularly face to face interactions.

REPLY:

For customers who wish to access Council information or submit an application to the Council, the Council recognises the need for those with limited I.T. skills or accessibility issues to speak directly with staff members.  To ensure access to information, our telephone lines are open from 9am to 5pm – Monday to Thursday and 9am – 4.30pm on Friday for this purpose.

In-person meetings can be arranged through an appointments system to remove the queueing requirement for our customers and to ensure that discussions are fully private.