COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF LUCAN / PALMERSTOWN / NORTH CLONDALKIN AREA COMMITTEE

Tuesday, October 22, 2024

QUESTION NO.16

QUESTION: Councillor S. Moynihan

To ask the Chief Executive to account for the number of housing maintenance requests made to SDCC since January in the Lucan, Palmerstown and North Clondalkin areas, the length of time between request made and request resolved, categorised by request type and if they will make a statement on the matter.

REPLY:

The Council categorises all requests for repairs depending on the nature of the problem. These categories are emergency, urgent, routine or cyclical. We endeavour to respond to requests for repairs according to the guidelines below:

CATEGORY

TIMESCALE

EXAMPLE

Emergency

1 – 5 working days

Smoking Fuse Board, Burst water tank

Urgent

10 working days

Leak under sink unit, Leaking roof

Routine

12 weeks +

Replace toilet cistern, Faulty radiator

Cyclical

1 – 7 years

Leaking gutters, replacement hall door etc.

To date this year in the Lucan/Palmerstown/North Clondalkin electoral areas, 3263 work orders have been raised and 1856 been completed as detailed in the table below:

Category

No. of Work Orders Complete

Average No. of Days

Mechanical

825

3.03

Plumbing

758

4.41

Electrical

200

12.16

Miscellaneous

73

35.62