COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF TALLAGHT AREA COMMITTEE

Monday, April 22, 2024

CORRESPONDENCE

CORRESPONDENCE: H. Administration

Correspondence for Noting

REPLY:

Following the agreement of Motion 80341 from the 2023 October Tallaght ACM and follow-up Question 82565 from the 2024 March Tallaght ACM, the below response was received via the Customer Care system on Thursday 11th April 2024:

Dear Fiona,

In reply to your correspondence to Mr Sam Waide, Sam has requested I reply on his behalf.

The National Driver Licence Service (NDLS) ceased handling cash during COVID-19.

Cash handling introduces additional complexity, including security, safe storage, transfer to the bank and reconciliation. Alternative payment methods are readily available, such as Apple Pay, Google Pay or Pay zone vouchers.

This policy is consistent with the most up-to-date Government guidance which advises organisations that currently accept cash to continue to do so, until a new National Payment Strategy is brought forward.

As the move to cashless payments at the NDLS predated this guidance, the RSA will not change the cashless model in place, until further Government guidance is provided to do so.

Customers requiring personal assistance to use the NDLS service are welcome to be accompanied by a person who can make a payment on their behalf. I will also advise that there is no charge for first time and renewal applications for persons aged 70 and over.

The RSA will continue to follow Government policy in respect of guidance on cashless payments.

Regards,

Tracey McNeela,

Driver Licensing
Road Safety Authority, Moy Valley Business Park,
Primrose Hill, Dublin Road, Ballina, Co. Mayo, F26 V6E4.
Tel. (096) 25000