COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, April 08, 2024

QUESTION NO. 17

QUESTION: Councillor D. Ó Brádaigh

To ask the Chief Executive to provide a further update and indicative timeline for when council tenants can expect to be able to make rent payments online and set out what any difficulties in providing this service?

REPLY:

In line with the Council’s ongoing digital transformation, options to facilitate Council tenants in making rent payments through an online platform are being explored.

Building on the success of the implementation of an online payment solution for housing loans, the Council is set to further engage with a software developer in the second quarter of 2024 to trial its application in housing rents. Testing will be required to ensure the seamless integration of the platform with the Council’s Integrated Housing System.

During the development of this additional payment option, tenants can continue to make payments at the Council’s cash offices situated at County Hall, Town Centre, Tallaght, Dublin 24, and Civic Offices, Clondalkin, Dublin 22.  Payments may be made by cash, cheque, paying order, debit card or credit card and by credit transfer. Payments may be made in person or by calling 01 4149121. Payments can also be made at any Post Office or Post point location or by using Household Budget where applicable. The Council will continue to communicate with citizens on existing and new payment options and relevant updates will be notified on www.sdcc.ie  and via the Council's communications platforms.