COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF SOUTH DUBLIN COUNTY COUNCIL
Monday, January 15, 2024
QUESTION NO. 11
QUESTION: Councillor C. O'Connor
To ask the CEO to confirm what issues were raised in calls to the Council's emergency number during the Christmas break and will he make a statement?
REPLY:
Road Maintenance: There were 3 calls to the out of office / emergency number during the Christmas break, 2 of which related to fallen trees, and 1 relating to salting of roads.
Housing Maintenance: There were 109 calls as detailed below, received from tenants during the Christmas/New Year period. These issues were reported to staff members on call and action was taken as necessary.
| Category: | Number of calls: |
| Plumbing | 24 |
| Heating | 51 |
| Electrical | 9 |
| Drainage | 23 |
| Fire | 2 |
| Total | 109 |
Water Operations: There were 20 calls attended to during the Christmas and New Year break, relating to 10 issues including burst and leaking watermains or services. Several of these calls related to a burst watermain in the Firhouse area that caused a water supply outage on the 28th December from early morning until 4pm approximately.
Drainage Operations: There were 16 calls attended to during the Christmas and New Year break, relating to sewer and drain blockages.
Public Realm Operations: There were 2 calls attended to in relation to fallen trees.
Enforcement & Licensing: There were 3 calls received in relation to Animal Welfare.