COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, December 11, 2023

QUESTION NO. 18

QUESTION: Councillor C. O'Connor

To ask the CEO what actions are being taken to promote the availability of Council services and assistance to the public and may we have a statement?

REPLY:

South Dublin County Council seek to inform and engage with citizens through numerous channels to reach the maximum number of people possible.

The primary Council website (www.sdcc.ie) acts as the directory for all services and updates, however, a focus as always is given to growing the reach and engagement of the Council website and posts on social media. This includes through paid social media campaigns, to target information to residents of South Dublin County.

The Council also works with local and national media through the issuing of press releases, by responding to frequent press queries and through inviting members of the media to key events. The Council also places advertising through the press and other avenues, such as bus shelter posters, to allow for greater visibility of our services and initiatives.

Further to this, for some initiatives, the Council often send mailshots to residents and businesses in the County or to specific areas of it. Examples of this including the Saggart and Tallaght South Electoral Area’s €300k Have Your Say initiative, Clondalkin Local area plan and other. 

Post Covid, the Council has been more active at taking up various physical locations to promote our services including at Technical University Dublin, The Square Tallaght, Community Events across the county with plans to do similar in Liffey Valley and other locations.

The Council also produces citizen newsletters twice a year, with the summer edition being posted to every household in the country and the winter featured in public buildings and available in digital format.

Whether through the libraries, the Community, Recreation and Sports department or other sections, the Council organises and hosts hundreds of events and public meetings for citizens that are inclusive, accessible and look to promote the services the Council provides to its citizens.

The Council is always looking at new methods of engagement with our citizens, however, and welcomes any potential input from elected members on ways of doing so.