COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF SOUTH DUBLIN COUNTY COUNCIL
Monday, September 11, 2023
QUESTION NO. 49
QUESTION: Councillor F. Timmons
To ask the Chief executive to explain the Memorandum of Understanding with Utility companies ?
REPLY:
The Memoranda of Understanding (MoUs) set out agreed procedures to deal with illegal dumping of waste, litter and graffiti at sub-stations, and other utility premises and structures in South Dublin County Council’s administrative area.
Among the key features in the MoU are:
- Standardised procedure for reporting illegal dumping of waste, litter and graffiti issues.
- Utility company remove illegally dumped waste and litter within 5 working days of being notified by South Dublin County Council.
- Any graffiti issue are be addressed within 10 working days (racist or other provocative graffiti will be removed within 5 working days).
- In cases where utility company cannot revert within this response timeframe due to circumstances outside of its control, utility company notify SDCC and agree a response timeframe
- Utility company can if requested provide photographic evidence to SDCC highlighting that a clean-up of the premises or structure, has been carried out and the date completed
A specific work flow chart accompanies these MOUs which generally follow these lines:
- SDCC receives complaint and identifies proprietor
- SDCC refers to utility company at a dedicated email address
- Complaint received in utility Contact Centre
- Utility contact centre directs the complaint to utility works areas
- Utility works area schedules work
- Utility works areas contacts SDCC to confirm receipt of complaint & advises SDCC of clean up date