COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, May 08, 2023

QUESTION NO. 23

QUESTION: Councillor C. O'Connor

To ask the CEO to state how many new applications for Housing have been received so far in 2023 and will he confirm how the Housing Department is coping with the pressure dealing with the applications and will he make a statement?

REPLY:

754 new housing applications were received through the Housing Online (HOL) in 2023, up to the end of April, with an additional 196 hard copy applications received in the same timeframe.

The number of online applications is very positive demonstrating the digital capability of applicants and the Council will continue to promote online applications and the facility to upload supporting documentation through the HOL portal.  The volume of online applications is positively impacting on operational efficiency reducing manual data input and removing the need to follow up on incomplete applications.

Fully completed applications with all the required documents are currently assessed within the required 12-week timeframe but this timeframe will reduce when current staffing vacancies are filled.  A housing application must be processed and approved before applicants can avail of housing supports including HAP/Homeless HAP.