COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF SOUTH DUBLIN COUNTY COUNCIL
Monday, February 13, 2023
QUESTION NO. 11
QUESTION: Councillor C. O'Connor
To ask the CEO to report on the operation of his emergency services through the Christmas period; will he confirm what type of calls were received and will he make a statement?
REPLY:
In advance of the offices closing on the 23rd December 2022 and re-opening on Tuesday 3rd January 2023, notices were placed on the South Dublin County Council website, on all South Dublin County Council social media accounts and telephony systems advising members of the public that the offices are closed during this period. Additional information was also provided regarding the Council’s Emergency/ Out of hour’s service number: 01- 4574907.
Each service department had staff rostered over the holiday period to be ‘on call’ to deal with emergencies. Each service department defines in advance what calls are deemed to be an emergency and only these calls are forwarded by the call centre staff to the relevant council staff.
South Dublin County Council's Severe Weather Assessment Team (SWAT) maintains regular contact during weather events via dedicated email and WhatsApp groups and always meets when an Orange Met Eireann Weather Warning is received. The SWAT is made up of senior staff from across the organisation. The purpose of the meeting is to assess the readiness of the council to deal with an upcoming storm or severe weather event and put in place preventative actions as required. There were no severe weather events during this period.
Summary of call outs in SDCC’s Area Covering the period 24th December 2022 to 3rd January 2023:
|
Department |
Number of Calls |
Issues |
|
Drainage |
18 |
Overflowing/ Blocked Drains |
|
Housing |
116 |
Heating/ Leaks/ General Maintenance |
|
Parks |
6 |
Customers locked in park after hours |
|
Roads |
12 |
Traffic Signals/ Oil Spill/ Road Obstructions/ Flooding/ Public Lighting |
|
Water Services |
18 |
Water Outages |
|
Total |
170 |
|
|
Dublin Fire Brigade |
|
|
Incident Classification |
No of Incidents |
|
Ambulance |
501 |
|
Fire |
47 |
|
Special Services |
12 |
|
Total |
560 |