COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF LUCAN / PALMERSTOWN / NORTH CLONDALKIN AREA COMMITTEE

Tuesday, December 20, 2022

QUESTION NO. 4

QUESTION: Councillor Derren Ó Brádaigh

To ask the manager to explain the seemingly lengthy period with regards to the existing timelines in applying for social housing support and also any plans to expedite the process.

REPLY: 

The current waiting time for social housing support applications to be processed, whereby the application form and all accompanying documentation is correctly submitted, is 10 weeks.  Delays can occur when supporting documentation is not included with an application.

The introduction of online applications for Social Housing supports, through the integrated housing customer portal, will allow customers to immediately upload all supporting documentation when submitting an application and will remove the need entirely for applications and documents to be sent through the post or hand delivered.  Details of the new online applications system will be communicated through the Council's website and social media channels.