COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, April 11, 2022

QUESTION NO. 4

QUESTION: Councillor T. Costello

To ask the Chief Executive of the housing support applications that were received in the past 12 months how many were submitted without relevant supporting documentation or incompletely filled out.

REPLY:

Incomplete social housing applications received are not formally recorded until they are submitted complete with all required supporting documentation.  However, there are ongoing impacts on staff resources processing social housing applications due to repeated follow-ups with prospective applicants in relation to incomplete applications and missing documentation which are resulting in delays processing applications and staff report that the majority of applications received are incomplete in some way when initially received.  These impacts will be addressed with the introduction in the coming weeks of an online only social housing application process for the majority of housing applicants that will require online submission of all required supporting documentation for a valid application to be made.