COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF SOUTH DUBLIN COUNTY COUNCIL
Monday, February 14, 2022
QUESTION NO.12
QUESTION: Councillor C. O'Connor
To ask the Chief Executive to report on the Christmas 2021 Emergency Service detailing the number of calls and the issues dealt with and may we have a statement?
REPLY:
In advance of the offices closing on the 24th December 2021 and re-opening on Tuesday 4th January 2022, notices were placed on the Council website, all South Dublin County Council social media accounts and telephony systems advising members of the public that the offices are closed during this period. Additional information was provided regarding the Council’s Emergency/ Out of hour’s service number: 01- 4574907, along with all up to date Council Guidelines concerning COVID-19.
Each service department had several staff rostered over the holiday period to be ‘on call’ to deal with emergencies. Each service department defines in advance what calls are deemed an emergency and only these calls are forwarded by the call centre staff to the relevant council staff.
South Dublin County Council's Severe Weather Assessment Team (SWAT) meets in advance of all storms on foot of any Met Eireann Weather Warnings received. The SWAT is made up of senior staff from across the organisation. The purpose of the meeting is to assess the readiness of the council to deal with the upcoming storm and severe weather events and put in place preventative actions as required. There were no severe weather events during this period.
Summary of callouts in SDCC’s Area Covering the period 24th December 2021 to 4th January 2022:
|
Department |
Number of Calls |
Issues |
|
|
Drainage |
48 |
Overflowing Drains |
|
|
Housing |
137 |
Heating/ Leaks/ General Maintenance |
|
|
Parks |
1 |
Customer locked in park after hours |
|
|
Roads |
18 |
Traffic Signals/ Oil Spill/ Roadkill/Dumping/ Public Lighting |
|
|
Water Services |
64 |
Water Outages |
|
|
Total |
268 |
|
|
Dublin Fire Brigade:
|
Incident Type |
Number |
|
Ambulance |
508 |
|
Fire |
30 |
|
Special Services |
10 |
|
Total |
548 |