COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, December 13, 2021

QUESTION NO. 8

QUESTION: Councillor T. Costello

To ask the Chief Executive, how long from date of receipt is it taking to fully process Housing Applications

REPLY:

1,475 applications for social housing support have been received in 2021 up to the end of October.  Our assessment team are currently processing applications received in late October and are running at approximately six weeks from receipt of full application to be processed and determined.

It should be noted that applications are not fully processed until full details and all supporting documents are received and assessed - this can cause perceived delays from the applicant's perspective when, in fact, assessment cannot move forward due to incomplete information and/or documentation not being submitted by them.  The housing department introduced a new integrated housing system in 2021 with additional modules being rolled out sequentially including an online housing application process scheduled for early in 2022 which will allow applicants to apply online and upload all the necessary supporting documentation.

A housing application must be processed and approved before applicants can avail of housing supports including HAP/Homeless HAP.