COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF CLONDALKIN AREA COMMITTEE

Wednesday, September 15, 2021

QUESTION NO. 11

QUESTION: Councillor William Joseph Carey

"To ask the Chief Executive for a report on the new system introduced by Council for choice based letting (CBL)?  How many persons on the Housing List have transferred to new system.  How many persons have successully engaged with the new system to date? How many persons have failed to transfer from old system to new system.  Can the Council outline any complaints received regarding new system if any?"

REPLY:

The Integrated Housing System went live in March this year and Choice Based Letting was introduced in May.  To date over 5000 applicants have registered for the new system.  This number exceeds the number of applicants who engaged with the old version of CBL.  Approximately 8500 applicants were written to outlining the process for registering for the new system. 

The Council received some queries from applicants in relation to the registration process but each query was dealt with individually by Housing and Customer Care staff.