COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF LUCAN/PALMERSTOWN/NORTH CLONDALKIN AREA COMMITTEE

Tuesday, April 27, 2021

QUESTION NO. 3

QUESTION: Councillor Shane Moynihan

To ask the Chief Executive for the number of requests made by residents in Lucan and Palmerstown-Fonthill for the unblocking of wastewater drains in the past two years, the number of requests granted and the reasons where requests were not granted.

REPLY:

Irish Water is the national water utility responsible for providing and developing water services throughout Ireland, this includes the management and maintenance of the public wastewater network. SDCC carries out operations and repairs on the public wastewater network under a service level agreement with Irish Water.  All requests by residents that relate to wastewater network are managed through Irish Water's customer call centre and works management system. When Irish Water receive a request for service, a work order is issued to the council to carry out an investigation and/or works as required on the public network. Data and information on requests for service are held by Irish Water.

Irish Water are not responsible for unblocking of private wastewater drains, and where residents contact Irish Water to report such blockages they are usually advised of this, and directed to guidance on Irish Water's website on pipe responsibilities and what residents should do in the event that they have problems with their private drains.

Members are reminded that Irish Water have established a Local Representative Service Desk.  The Service Desk can be contacted at localrepsupport@water.ie or at 1850 178 178.  Irish Water also arrange Councillor Clinics.  These clinics used to take place quarterly in County Hall, but Covid 19 restrictions have moved these to remote clinics.