COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF TALLAGHT AREA COMMITTEE
Monday, January 25, 2021
QUESTION NO.
QUESTION: Councillor T. Costello
"To ask the Chief Executive, how many calls to date requiring assistance have been received by the South Dublin for the Tallaght area Covid 19 Community Response Forum. If possible can it be broken down by requests received or a brief overview of requests outlined. Can you also confirm how many volunteers have signed up to offer assistance."
REPLY:
Numbers of calls to the Community call helpline and broken down in to various categories since its establishment on the 30th March 2020 to the 17th of January 2021 are contained in the table below. These responses are county wide.
|
Community Check-In Helpline |
Total |
|
Total Calls |
2269 |
|
4A.1 Collection and Delivery – Food, essential household items, fuel, medication in line with guidance |
838 |
|
4A.2 Collection and Delivery-medication (done by SDCP staff) |
87 |
|
4B Transport to: Community testing centres |
52 |
|
4C Social Isolation, supports, engagement |
107 |
|
4D Meals and their delivery |
89 |
|
4E Garda-related |
9 |
|
4F Other medical/health needs |
482 |
|
4G Public wanting to Volunteer |
183 |
|
4H Organisations looking for and sharing info |
98 |
|
4I Social Welfare/Business/Pension supports |
174 |
|
other |
150 |
Calls to the Helpline are directed to a number of contacts depending on the category of call. Calls in relation to the Collection and Delivery of Food, Prescriptions, esstential household items and fuel are directed to the Community Garda for the area.
Calls in relation to Social Isolation, supports, engagement are directed to befriendling services offerred by Alone, Aware, Barnardos, Carers Support.
Callers looking for transport to Testing Centres are advised to contact their GP.
Food Banks, St Vicent De Paul and Meals on wheels respond to calls in relation to the collection and Delivery of Meals and other medical and Health Needs are directed to the HSE Helpline, Womens Aid, Soairse Womens Refuge and the Samaritians
The Local Social Welfare office and Revenue Commissions can deal with any queries in relation to Pension or social welfare queries.
At the start of the local a large number of people registered with the South Dublin Volunteer Centre to Volunteer. A number of Local GAA clubs also volunteered to deliver and collect shopping.