COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF LUCAN AREA COMMITTEE
Tuesday, December 18, 2018
MOTION NO. 8
MOTION: Councillor L. O'Toole
That this Area Committee, following the continued concerns in relation to the water quality in the Lucan area this committee, request that a representative from Irish Water is invited into the LAC to discuss the matter with representatives and provide a report on complaints and findings to date including the online petition that has been forwarded to Irish Water.
REPORT:
The area of South Dublin supplied from Peamount Reservoir with drinking water was extended by Irish Water in March 2018. Previously the areas east of Lucan and North of Clondalkin were supplied from Belgard Reservoir which is supplied from the water treatment plant at Ballymore-Eustace. The water in Peamount Reservoir is supplied primarily from the water treatment plant at Leixlip which is in line with how it was designed to operate. All drinking water supplied by Irish Water within South Dublin, including from Leixlip water treatment works and from Ballymore-Eustace water treatment works is tested and is fully in compliance with the water quality standards required by the Drinking Water Regulations.
Following previous motions on this same subject, the Council wrote to Irish Water. Irish Water responded as follows:
1 - Advise what complaints Irish Water have received directly from the public in Lucan area related to the change of supply from Peamount in March 2018.
Irish Water response - 10 complaints from customers in Lucan and Clondalkin areas regarding hard water.
2 - Comment on the possibility of a leaflet drop in the Lucan area.
Irish Water response - It will not be possible for Irish Water to issue leaflets to all properties in the Lucan area. It is necessary for Irish Water to regularly change water supplies across the country as part of its business as usual function. Irish Water cannot carry out a leaflet drop every time this takes place due to both financial and resourcing constraints. Irish Water immediately lets consumers know if there are any health implications with their water supply, as it is legally obliged to do. There are no health implications as a result of a hard water supply. There is information regarding hard water and water quality information on Irish Water's website www.water.ie . If customers have any concern regarding their water supply they can contact Irish Water's call centre 24/7 on 1850 278 278.
Members are reminded that Irish Water have established a Local Representative Service Desk which is committed to giving speedy responses. This Service Desk can be contacted at localresupport@water.ie or at 1890 178 178
Following passing of motion 60515 at the November Lucan Area Committee Meeting the Council asked Irish Water to reconsider the request to issue further information in the Lucan area. Irish Water report that they have reconsidered the request, and also reviewed the monitoring results for samples taken in all the supplies within South Dublin, and can report that the drinking water supplied is consistently of very good quality and meets all the requirements of the Drinking Water Regulations.