COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

South Dublin County Council Crest

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, October 08, 2018

QUESTION NO. 17

QUESTION: Councillor F. Timmons

To ask the Chief Executive for a report in the Choice Based Letting system as it has come to my attention that it doesn't allow details to be submitted and register interest in accomodation on certain mobile phones and devices, to ask how and when this will be rectified? Also to outline what phones and devices it won't work on and how the public has been informed of this?

REPLY:

The Choice Based Letting (CBL) online system for Housing Allocations is not currently universally mobile friendly (some mobile phones will work with the system but not all although a definitive list is not available) and therefore CBL customers are currently advised to use a home computer or laptop when expressing interest in properties.  If users do not have access to a home computer/laptop they can avail of facilities in their local library or use the customer care centres in Tallaght or Clondalkin.

Plans are in place to replace the current Housing IT system which will include a mobile adaptive CBL module.