COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF SOUTH DUBLIN COUNTY COUNCIL
Monday, September 25, 2017
QUESTION NO. 2
QUESTION: Councillor S. Holland
To ask the Chief Executive how many complaints of dampness/condensation have we received, year by year in the term of this Council, and broken down by Electoral Area.
REPLY:
The current Housing Maintenance computer system does not allow for each complaint received to be categorised in accordance with Complaint Description. Complaints are categorised as Emergency, Urgent, Routine or Cyclical.
Accordingly, each individual Maintenance Request received from 2014 to date, (68,206 maintenance requests for the period specified), needed to be examined to extract the information requested.
An exercise was carried out to extract information using the key words “damp/mould/condensation”
The following chart shows the results of that exercise.
|
Year |
Clondalkin |
Lucan |
Templeogue/Terenure |
Tallaght South |
Tallaght Central |
Rathfarnham |
||
|
2017(112) |
45 |
9 |
0 |
46 |
8 |
4 |
||
|
2016(200) |
84 |
10 |
0 |
80 |
19 |
7 |
||
|
2015(171) |
77 |
8 |
0 |
68 |
14 |
4 |
||
|
2014(204) |
75 |
16 |
0 |
80 |
26 |
7 |
||
When complaints are received in relation to this type of problem, the Clerk of Works carries out an investigation and in most cases he uses a moisture meter to measure the amount of water in the air and walls of the house. It is reported in a considerable number of cases that water vapour is very high (mainly due to windows not being opened, laundry being dried inside with heating turned on, vents not being opened, cooking with windows closed etc.). Consequently the vast majority of complaints are dealt with by making lifestyle changes. Tenants are provided with information regarding condensation. This information is also available on the Council’s Website.