COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, April 10, 2017

QUESTION NO.21

QUESTION: Councillor F. Timmons

To ask that the manager looks at any outage of water or water issues be communicated to Councillors of that area by email so they can spread the word to there area as many may not be aware of internet coverage of same to avoid being caught without a water stock up supply ?

REPLY:

Under the Service Level Agreement between South Dublin County Council and Irish Water, communications and public relations are the sole responsibility Irish Water.

Irish Water require us to inform them of any works that we are aware of that might have an impact on the network or on water supplies, they will also have additional information in that regard that we might not have.

They then issue these details on their website at: https://www.water.ie/water-supply/supply-and-service-update/ and on their twitter feed at: @IWCare

Additionally, SDCC publish the Irish Water updates of planned works on the SDCC website.

Irish Water have also established a Local Representatives Service Desk which is committed to giving speedy responses to Elected Officials.

This Service Desk can be contacted at localrepsupport@water.ie or at 1890 178 178