COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF SOUTH DUBLIN COUNTY COUNCIL
Monday, February 08, 2016
QUESTION NO.2
QUESTION: Councillor P. Foley
How many complaints did the council receive - either direct or through an ombudsman - in 2015? Can the details be broken down into council departments and compared with previous years?
REPLY:
Complaints made to the Council through the Ombudsman 2013-2015.
|
Year |
Total |
Housing and Community |
Planning, Land use and Transportation |
Environment, Water and Climate Change |
Economic, Enterprise and Tourism |
Finance |
|
2013 |
9 |
3 |
4 |
2 |
|
|
|
2014 |
10 |
6 |
1 |
2 |
1 |
|
|
2015 |
16 |
8 |
3 |
|
1 |
4 |
Formal Complaints to the Customer Care- Centralised Complaints System introduced in 2014*
|
Year |
Total |
Housing and Community |
Planning, Land use and Transportation |
Environment, Water and Climate Change |
Economic, Enterprise and Tourism |
Finance |
|
|
|
|
|
|
|
|
|
2014 |
6 |
4 |
1 |
1 |
|
|
|
2015 |
21 |
7 |
6 |
6 |
1 |
1 |