COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, March 12, 2012

MOTION NO.9

MOTION: Councillor J. Lahart

That the Manager present a comprehensive report (including statistics and outcomes) on the 'Fix Your Streets' website with particular reference to the outcomes to the 396 requests submitted in January 2012

REPORT:

Fix Your Street is an online facility through which non emergency issues can be reported to the local authority.  As promised in the Programme for Government, issues raised on “fixyourstreet.ie” will be responded to within 2 working days.

Fix Your Street was introduced in August 2011 and a total of 2415 reports have been received to 5th March 2012.  Of these reports received 1549 were relative to South Dublin County Council and Fix Your Street business as outlined in the table hereunder.

Category	Category Total
Graffitti	151
Leaks & Drainage	83
Litter & Illegal Dumping	389
Roads or Path Defects	381
Street Lighting	340
Tree & Grass Maintenance	204
Total	1549

With specific reference to the January 2012 reports: A total of 396 reports were received of which 367 were relative to South Dublin County Council and Fix Your Street business. See table below.

Category	Category Total
Graffitti	21
Leaks & Drainage	50
Litter & Illegal Dumping	106
Roads or Path Defects	48
Street Lighting	123
Tree & Grass Maintenance	19
Total	367

 Where works are not immediately imminent responses are issued through the system and "commitments" are recorded by the "owner" at the backend of the system. For example public lighting repairs are completed within a two week period, or a tree pruning commitment may be of longer duration due to the seasonal nature of the works.

With specific reference to the January 2012 reports categorised above,  a total number of 254 reports have been closed with response and committment recorded while 209 of these have been fully completed i.e. response issued and commitment  fulfilled.