COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

south dublin county council crest

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, June 13, 2011

QUESTION NO. 24

QUESTION: Councillor E. Tuffy

To ask the Manager:

(a) What percentage of requests from householders who advised the Council in the period from 1st January 2011 to 4th April 2011 that they wish to discontinue as customers of SDCC Bin Service and requested that their Black, Brown and Green Bins be collected from their homes by the Council have had their bins removed;

(b) What percentage of householders who advised the Council or Greyhound from 4th April until now that they did not wish to continue as customers of SDCC/Greyhound Waste Management and requested that their bins collected have had their bins remover either by the Council or Greyhound;

(c) Could he give an estimate of the number of households in the County who have SDCC Black/Brown/Green Bins, and were using the Council's Bin services, who are now not Greyhound customers but did not request either the Council or Greyhound to collect their bins, and what should these householders now do if they want their SDCC/Greyhound bins removed?

REPLY:

The Council completed the sale of the waste collection service to Greyhound Recycling & Recovery Ltd. on 1 April 2011.  All unprocessed requests for cancellation of the service that were to hand at that stage were referred to Greyhound.  Greyhound representatives have confirmed that all cancellation requests referred to them by the Council  have been processed.

In relation to customers who may have cancelled the service after 1 April 2011, any requests that were received by the Council were passed directly to Greyhound though the majority of these would have gone directly to Greyhound.  The Council therefore has no information on the relationships between Greyhound and their individual Customers.

The Council is not in a position to estimate the number of households that may have transferred to alternative providers without notification. Any householders wishing to cancel their waste collection service with Greyhound should contact the company directly to make the necessary arrangements for the old bins to be collected.