COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL
MEETING OF LUCAN AREA COMMITTEE
Tuesday, November 23, 2010
QUESTION NO. 25
QUESTION: Councillor W. Lavelle
To ask the Manger to report on those estates in Lucan which have missed one or more bin collection (for any bin) due to staffing shortages or similar problems since the introduction of the brown bin and to advise on what measures are being proposed to reduce future missed collections in these estates?
REPLY:
Disruptions to the collection service in Lucan since the introduction of the brown bin at the end of June this year are detailed below together with the reasons for the disruption. However, it should be noted that in practically every instance customers received collections within the following couple of days (the longest time taken to complete a route was five days with the Saturday collections provided on 21st August to cover unfinished routes on 16th August). While contingencies are generally in place to utilise staff from Burial Grounds and Cleansing to complete refuse collection routes, it is very occasionally not possible to cover all routes but as pointed out they are covered in the following days. Where mechanical issues interfere with truck collections, replacement trucks are mobilised where possible but again may be only available on following days. Additional unforeseen issues such as the refuse trucks being prevented from accessing areas due to parked cars, roadworks etc. can also arise and similarly are caught up as soon as possible in subsequent days.
On 02/07/2010 Route 41 (comprising Airlie, Woodview, Dodsborough, Kew Park, Weston, Ardeevin, Sarsfield) was not covered due to staffing levels;
On 09/08/2010 Route 69 (comprising Oldbridge, Rossberry, Tullyhall, Hayden's, Grange Manor, Griffeen, Johnsbridge) was not covered due to staffing levels
On 16/08/2010 – Routes 51 & 69 were not completed with some customers affected in Griffeen, Castleriada, Bewley, Mount Bellew, Fforster and Abbeywood.
17/09/2010 – Route 60 was not finished with some customers affected in Esker, Elm, Ashpark, Elmwood and Moy Glas.
On 14/10/2010 a mechanical fault on a refuse truck affected customers in Elmbrook & Esker Lodge.
On 04/11/2010 Routes 50 & 51 were not finished with some customers in Esker Lodge, Elmbrook, Fforster Lawn affected.