COMHAIRLE CONTAE ÁTHA CLIATH THEAS
SOUTH DUBLIN COUNTY COUNCIL

south dublin county council crest

MEETING OF SOUTH DUBLIN COUNTY COUNCIL

Monday, March 08, 2010

QUESTION NO.8

QUESTION: Councillor E. Walsh 2009

Would the Council when notified, give an assurance that noting the huge inconvenience of a bin waste charge card being faulty, that the customer who is evidently in credit will have their bin collected nonetheless whilst a new card is being re-issued?   

REPLY:

All Customers who have applied for replacement Waste Charges Cards are given access codes that will allow them to purchase credit throught the Council's website. The replacement card issued subsequently. The Council has issued approximately 4,500 replacement cards in the last number of weeks.

Any customer who has had their bin properly registered and has credit on their account will have their bin collected.